095: Reading Faces For The Win-Win

095: Reading Faces For The Win-Win

Communication and negotiation must happen throughout your transformation. But, are you missing a trick? Could you be understanding more about what people’s faces and facial expressions are telling you so that you can collaborate more effectively and reach a...
092: Automating Your Warehouse

092: Automating Your Warehouse

Supply chains play a critical part in a retailers ability to operate across multiple channels. But it can be complex to be able to flexibly scale your current operation. However, robotics and AI are more advanced than ever and can help you to expand and quickly and...
088: The Reinventionist Mindset (part 2)

088: The Reinventionist Mindset (part 2)

In the book ‘The Reinventionist Mindset,’ the author Joe Jackman tells us that “Change is hard yet essential. Everything tends to work out if you get good at it.” In this is the second instalment of the conversation with Joe Jackman, founder of...
087: The Reinventionist Mindset (part 1)

087: The Reinventionist Mindset (part 1)

Right now, we’re seeing change accelerate in all areas of life, but especially in retail. Many retailers are needing to reinvent and evolve. But, we often resist change, transformation and reinvention. Instead, we prefer the perceived predictability of the...
086: The Future Of High Streets

086: The Future Of High Streets

We’ve heard about the “death of the high street” for a long time. But as the UK’s non-essential physical stores reopen after coronavirus lockdown, it’s clear that physical retail isn’t dead. Nor is the high street for that matter....
085: The Psychology Of Change

085: The Psychology Of Change

Effective change management is critical to delivering your transformation. To best help people accept the change, you must understand the psychology of how people react and respond to change. In this podcast episode, consumer and business psychologist, Zana Busby of...

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