Feb 24, 2020 | Guest Interviews, Podcast
With the world of retail changing so much, it’s increasingly important to be able to create effective relationships between retailers and their suppliers – particularly when collaboration is needed to make the operation work and perform. In this episode,...
Feb 17, 2020 | Guest Interviews, Podcast
Why do your customers choose you? If you’re looking to improve customer experience but you don’t understand what’s going through your customer’s heads, then you’re only going to be guessing at the best solution. In this podcast episode,...
Feb 10, 2020 | Guest Interviews, Podcast
Customers have so much choice in today’s retail market. But, we’ve never truly understood why a customer would choose to shop with us rather than a competitor – that perhaps has a very similar proposition or offer. The traditional customer analytics...
Jan 13, 2020 | Guest Interviews, Podcast
The Internet of Things (IOT or IoT) is one of the technological developments that could significantly transform retail. Alexa, Siri and other electronic friends are systems or hubs to connect various IOT enabled devices for consumers. But, it’s not just about...
Jan 6, 2020 | Guest Interviews, Podcast
There have been some huge changes and challenges for retail recently. So, in this episode, Oliver Banks speaks to Chris Brook-Carter, the MD and SVP of Retail Week and the World Retail Congress. Take advantage of Chris’s unique helicopter view about how retail...
Dec 2, 2019 | Guest Interviews, Podcast
To deliver successful retail transformation change programmes, it’s essential to be at your best. In episode 58 of the Retail Transformation Show, resilience coach and mindset expert, Steph Tranter, teaches us 5 steps to be able to manage our emotions and stay...
