Jul 19, 2021 | Guest Interviews, Podcast
The pandemic caused turbulence for many physical stores. However, as life slowly returns, there are some big opportunities for stores to bounce back. Here to report from his store tour findings, retail consultant, Ian Scott, joins Oliver Banks. So listen now to hear...
Jul 12, 2021 | Guest Interviews, Oliver Only Solo Shows, Podcast
We’ve seen huge shifts in the retail marketplace and as a result, there are now aspects that must fit in the modern retail operating model. This episode was recorded at the virtual event, Retail Transformation Live, so join Oliver Banks to explore further....
Jul 5, 2021 | Guest Interviews, Podcast
One of the key challenges with simplification is the deployment of it. Without effective change management processes, a so-called “easy” change can quickly become problematic. But there are considerations that you can take to put your change on the path to...
Jun 21, 2021 | Guest Interviews, Podcast
The benefit of hindsight allows us to see the complicated processes and operating models. But these decisions are like this for a reason. Productivity expert, Simon Hedaux, joins the host and transformation expert, Oliver Banks, and together they explore why...
Jun 14, 2021 | Guest Interviews, Podcast
Simplification projects should boost improvement – but it doesn’t mean that they are necessarily simple themselves. They can be large and with many facets and workstreams. In this episode, I’m joined by Steve Leach, Sales Director at convenience...