THE RETAIL TRANSFORMATION SHOW

In the book ‘The Reinventionist Mindset,’ the author Joe Jackman tells us that “Change is hard yet essential. Everything tends to work out if you get good at it.” In this is the second installment of the conversation with Joe Jackman, founder of Jackman Reinvents, you will hear the most important mindset for change. And importantly, how you can make that happen.

Right now, we’re seeing change accelerate in all areas of life, but especially in retail. Many retailers are needing to reinvent and evolve. But, we often resist change, transformation and reinvention. Instead, we prefer the perceived predictability of the status quo. But what if change was a good thing? Business reinvention expert, Joe Jackman, explores the critical need for reinvention and the Reinventionist Mindset.

We’ve heard about the “death of the high street” for a long time. But as the UK’s non-essential physical stores reopen after coronavirus lockdown, it’s clear that physical retail isn’t dead. Nor is the high street for that matter. In this episode, Oliver Banks is joined by two place experts, Clare Bailey and Roger Smith to explore the future of high streets and physical places.

Effective change management is critical to delivering your transformation. To best help people accept the change, you must understand the psychology of the how people react and respond to change. In this podcast episode, consumer and business psychologist, Zana Busby of Retail Reflections, joins to explore more about the emotions and psychology of change – and what you can do about it.

One of the biggest risks of transforming a retail business is not to actually transform. Unfortunately, we’ve seen too many businesses follow this route to ruin in recent times. So, in this podcast episode, the special guest is Steve Dennis, author of Remarkable Retail: How to win and keep customers in the age of digital disruption. Steve shares some of the opportunities and threats facing legacy retailers and what to do about it.

In challenging times, it’s perhaps easy to follow your competitors and avoid standing out for risk of failure. But what if that was leading you down the wrong path to mediocrity and ultimately a demise? In this episode, Steve Dennis explores what you can do be remarkable, even in the challenging and uncharted moments such as the coronavirus pandemic. Steve Dennis is the author of “Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption.”

“We’ve been through the Great Depression, we’ve been through the Great Recession. Now we face the Great Acceleration.” Wise words from retail strategist, Carl Boutet, on how we’re seeing an increased rate of change in the retail industry due to the coronavirus pandemic. In this episode, Carl Boutet joins host, Oliver Banks, to explore why you must realise how retail is changing or risk being left behind.