THE RETAIL TRANSFORMATION SHOW
THE RETAIL PODCAST TO MAKE YOUR TRANSFORMATION A SUCCESSABOUT THIS PODCAST
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business
The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.
You’ll take away:
- Unique perspectives and greater awareness of what’s going on in the retail market
- Ways to build your “A team” to transform your retail business
- Fresh, new ideas and opportunities to grasp with both hands
- Actionable strategies and tactics to apply to your business and improve retail
- Motivation to help you drive your retail transformation to success
Subscribe on your phone right now to ensure you get instant access to the latest episodes.
071: 10 Biggest Strategy Mistakes
With our current and continuing challenging market, it’s important for retailers to build the right strategy. It’s an essential part of the transformation journey as your transformation should be aligned to deliver that strategy. But there are many commonly made mistakes with strategy, so in this episode, discover my 10 big strategy mistakes that you must avoid.
070: Working Effectively With Suppliers
With the world of retail changing so much, it’s increasingly important to be able to create effective relationships between retailers and their suppliers – particularly when collaboration is needed to make the operation work and perform. In this episode, experienced retailer and now MD of Openpay in the UK, Andy Harding, explains what can be done to make this relationship more successful.
069: How To Win Customers (part 2)
Why do customers choose you? If you’re looking to improve customer experience and you don’t understand the logic that customers make, then you’re only going to be guessing at the solution. Richard Hammond and Rocky Howard, co-founders of Uncrowd, explain what will delight your customers and what will frustrate them. Discover how you can start balancing friction and reward to improve your CX by listening now.
068: How To Win Customers (part 1)
Customers have so much choice in today’s retail market. But, we’ve never truly understood why a customer would choose to shop with us rather than a competitor – that perhaps has a very similar proposition or offer. Traditional customer analytics tools and systems don’t give us the answer, so instead, Richard Hammond and Rocky Howard, co-founders of Uncrowd, are here to help you understand what’s going on in a shopper’s head so you can learn how to win more customers.
067: Managing Retail Projects Successfully
Retail is challenging and retailers must change or die. If you’re looking to make complex changes or transformations, just “winging it” won’t work. Instead, you’ll need to add more structure in the form of project management. But you don’t want it to be excessively bloated and bureaucratic for the fast paced and highly competitive retail market. So, discover 6 essential elements that your project teams must focus on so they can deliver change and improvement to your organisation.
066: Profit vs. Planet
Sustainability presents one of the biggest challenges that humans and retail have ever had to face. There are many facets of sustainability – but the ability to protect and save our planet is perhaps the most pressing and critical. Join the host of the Retail Transformation Show podcast, Oliver Banks, to discover why the future of the retail industry might end up being only half of what it is today.
065: Building Winning Transformation Teams
Taking on a transformation needs a different mindset and a culture that welcomes and encourages change. If you’re looking at building a transformation team, then you must hear about the 4Ps of building successful teams. Listen now to get clear and actionable tips to help build a winning culture and team.
064: How IOT Will Change Retail
The Internet of Things (or IoT) is one of the technological developments that could significantly transform retail. It will connect the whole store together and offers a huge opportunity for collecting data and optimising the shopping trip. Joe Jensen, General Manager for the Retail Solutions Division at Intel, joins Oliver Banks and tells us more about IOT.
063: What You Must Know About Retail Today
There have been some huge changes and challenges for retail recently. So, in this episode, Oliver Banks speaks to Chris Brook Carter, the MD and SVP of Retail Week and the World Retail Congress. Take advantage of Chris’s unique helicopter view about how retail has and continues to change.
062: Retail Trends For 2020
As we start a new year, it’s time to dust off the crystal ball and take a look at some of the big themes and trends that will be big in retail in 2020. From improving financial health to sustainability, it looks like a central retail trend for 2020 will be that of transformation. Join Oliver Banks in this podcast episode to discover what the next year could look like for the retail industry.
![337: [Show Update] Pressing Pause to Refocus - The Retail Transformation Show with Oliver Banks](https://obandco.uk/wp-content/uploads/2025/07/337-Show-Update-Pressing-Pause-to-Refocus-1080x675px.jpeg)
