Sep 27, 2021 | Oliver Only Solo Shows, Podcast
Retail’s history is rich with stories and examples which still have relevance today. Even if you look back to Roman times, there are patterns that are still common in the modern world. So, in this episode of the Retail Transformation Show podcast, join Oliver...
Sep 6, 2021 | Oliver Only Solo Shows, Podcast
Retail has changed because of the pandemic… and retail hasn’t changed because of the pandemic. In fact, the world of retail is an ever-changing and ever-evolving place. And this provides both new threats as well as opportunities. Join Oliver Banks for...
Aug 30, 2021 | Oliver Only Solo Shows, Podcast
High levels of returns can impact the overall performance of retailers. And there are many reasons why returns continue to present such a complex challenge for the entire industry. But without understanding these challenges, it’ll be impossible to find a...
Aug 23, 2021 | Oliver Only Solo Shows, Podcast
When the discovery phase of the shopping trip is driven through a search bar or menu, it’s not very inspiring for the customer who doesn’t already know exactly what they’re looking for. So, effective discovery represents a massive opportunity for...
Aug 16, 2021 | Oliver Only Solo Shows, Podcast
With so much competition in retail, it has become harder to stand out in the sea of sameness. But the discovery phase remains a major opportunity to transform how you convert your browsers into buyers. In the first of this two-parter, Oliver Banks explores the...
Aug 2, 2021 | Oliver Only Solo Shows, Podcast
Successful transformations require clarity and progress. However, contradictions occur that can add confusion and prevent progress as there is no clear right answer. In turn, the transformation can stall. Discover the key contradictions that exist in the retail...
