The retail industry continues to undergo fundamental transformation as well as requiring ongoing incremental improvements. And as the podcast celebrates its 3rd birthday, we are reviewing the best bits to help you transform. You’ll hear clips from expert guests as well as from the host, Oliver Banks. And these highlights cover: agile, lean, supply chains, store operations, pop up stores, department stores, customer focus questions, data, trust, and much more. Listen now to part 1 (of 2) for the golden nuggets from the past 12 months.
Listen to this episode of the Retail Transformation Show podcast and you’ll hear:
- The surprising truth about Agile.
- One of the most common (and dangerous) mistakes made with data and insight.
- The crux of the challenge for many stores today.
- Plus plenty more golden nuggets from a selection of amazing guests to grace the show.
And remember to check out part 2 in episode 159, with even more highlights!
Laurens Bonnema: Agile is common sense with an uncommon level of discipline
Find out more about agile from a long-time expert in episode 116: Understanding Agile with Laurens Bonnema.
Julian Mills: You’re running a thousand trials to learn from
Check out the full conversation with Julian Mills, CEO of Quorso inĀ episode 118: The Agile Stores Manifesto.
Oliver Banks: Your operating model should empower, not dictate
Listen toĀ episode 117: Are Retail Operating Models Dead? Also, there are many other operating model related episodes, so be sure to take a look through the archive.
Gary Newbury: An agile mindset means being open, being flexible and learning to improve.
Gary Newbury joined inĀ episode 108: Agile Supply Chains In Retail. Take a listen.
Ian Shepherd: Understanding data leads to genuine retail transformation
And you can listen to the full conversation now inĀ episode 120: Understanding Data and Data Science In Retail.
Nicola Askham: No one is perfect at managing their data
Data governance expert, Nicola Askham joined the podcast inĀ episode 123: Build Data Integrity With Effective Data Governance.
Ghalia Boustani: Pop up shops must be digitally enabled and synced to the wider business
In episode 109: Pop Up Stores and Ephemeral Retailing, pop up expert, Ghalia Boustani outlines how to make your temporary store a success.
Doug Stephens: What is the question if your brand is the answer?
The Retail Prophet, Doug Stephens, explores this and more inĀ episode 144: Resurrecting Retail After The Pandemic.
Cate Trotter: Department stores need to flip the relationship with brands
Insiders Trends’s Cate Trotter joined inĀ episode 146: The Future Of Department Stores. Hear Cate’s forecasts on how the department store business model will evolve.
Oliver Banks: What are you trusted to do?
InĀ episode 131: 4 Traits For Great Transformation Leadership, Oliver Banks was inspired by Rachel Botsman here and trust is one of the key traits.
Oliver Banks: Every problem has already been solved
As Oliver Banks explores TRIZ in episode 145: Overcoming Retail’s Big Contradictions. Plus, understand how you can overcome complexity.
Oliver Banks: Which era of covid will we choose to live in
And finally, inĀ 150: The Ever-Evolving World Of Retail, Oliver Banks stresses that the future is in each of our own control.
And finally, don’t forget to sign up for the free Retail Transformation Briefing that will help you keep your finger on the changing pulse.
What were your best bits from the past 12 months?
Or what do you like best about listening to the Retail Transformation Show? Share your thoughts with Oliver Banks by emailing oliver.banks@obandco.uk or messaging Oliver Banks on LinkedIn.
