The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
About the podcast
What it's about
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business.
What you need to know
Average of 30 mins length
1 episode per week
Hosted by Oliver Banks
What's next
Subscribe to the podcast on your usual podcast app.
Episodes aim to be timeless, so check out the podcast archives now.
231: Retail Tech To Solve In Store Challenges (part 2)
New technologies can help unlock and solve some of the biggest challenges for retailers. However, they also create new issues too. Oliver Banks continues to dive into some of the challenges for physical stores and how retail technology is helping overcome those. From...
230: Retail Tech To Solve In Store Challenges (part 1)
Retail technology is revolutionising the way consumers shop in-store and can help solve long-standing challenges. From gathering data on in-store shopping behaviour to frictionless checkout experiences, retailers are finding new ways to enhance the customer journey...
229: To Disrupt Or Not To Disrupt
Are you ready to shake things up? Dive into the world of disruptive transformation and explore how companies can revolutionise their industries with fundamental shifts that rewrite the rules. In this episode, we'll take a closer look at examples from in and out of the...
228: What Customers Want In 2023
Consumers continue to evolve and priorities change. Capgemini's recent research discovers how 11,000 people from many different countries feel and where their priorities lie. In this episode, hear from Capgemini's Global Retail Lead, Lindsey Mazza, about what...
227: Enhancing Your Customer Ecosystem
As the retail market continues to evolve, it's critical to think more about ecosystems, specifically from the customer's point of view. In this episode, discover what an ecosystem is and great examples of retailers that are using this approach. Podcast host Oliver...
226: Knowing What’s Likely To Happen
Transformations, and the journey of change, are dependent on predictions and forecasts on multiple fronts. How will the market evolve? What are the benefits? When will it deliver? And many other considerations. But all of these are subject to an element of chance. In...
225: Transforming Ranging And Curation
Ranging and curation have always been key skills for retailers. But with the rise in ecommerce, the biggest range is not always the best. And curation can be a critical skill that transforms how your customer sees you and your brand. And fast fashion retailers are...
224: 10 Thoughts On AI In Retail
AI provides major opportunities for retailers as well as threats. But there are big misconceptions or misunderstandings to watch out for. In this episode, join Oliver Banks to explore 10 crucial considerations about AI in retail. Learn new ways to consider AI, bust...
223: AI And The Future Of Retail
The progress in AI development has become highly visible in 2023, largely due to ChatGPT. There is a lot of potential for AI in business, and more specifically in retail. So in this episode, Oliver Banks speaks with an AI expert to understand what the future of retail...
222: Mastering Everyday Negotiation
We negotiate more than we realise and it's an essential skill as you progress through your transformation. But many of us aren't trained or confident to negotiate. Therefore, mistakes get made, and the best solution is never reached. To help share tips and tactics,...
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