The pandemic has caused change and acceleration as well as its challenges too. But as the Retail Transformation Show podcast celebrates its 3rd birthday, we continue our review of golden nuggets from the past year. With clips from expert guests as well as from the host, Oliver Banks, you’ll hear about: omnichannel, circular economy, communication, the metaverse, technology, digital shopping, retail history and much more. Listen now to part 2 of 2 and discover golden nuggets from the past 12 months.
Listen to this podcast episode and you’ll discover:
- Examples of what traditional retailers are doing to act as pureplay retailers as well as show their heritage.
- Why you are probably only seeing half of your customers.
- A quick overview about why the metaverse is a big opportunity for the retail industry.
- Any much more.
Share your thoughts
Which episode did you enjoy most? What were your favourite golden nuggets. And what do you think of the show?
Reach our to Oliver Banks on LinkedIn.
Or share by email: oliver.banks@obandco.uk
Carl Boutet: The pandemic acted like a time portal to the future
Listen to Carl Boutet in episode 134: The Race To Retail Resilience, exploring concepts from his book, The Great Acceleration.
Sarah Morris: Traditional retailers are making structural changes to keep up
So check out episode 115: Learning From Pureplay Retailers for more insights from Sarah Morris.
Liam O’Meara: Communication is a huge opportunity
In episode 154: Avoiding Frontline Burnout, Liam shared some scary stats about the scale of burnout. In fact, as mentioned on the podcast, you can also check out Axonify’s report into the state of the frontline.
Karen Bendell: Most problems are created when they are designed
Oliver and Karen explored the opportunities with the circular economy. Listen in now to episode 136: Understanding The Circular Economy.
Oliver Banks: We need to understand seamless
Omnichannel is a vague term and is a root cause for the wider confusion. So, listen to episode 126: The Complexity Of Omnichannel Retail to find out more.
Ian Scott: Presenting opportunities for shopping with a phone
And to hear more from Ian Scott and his store visits, then listen to episode 143: The Return Of Stores.
Miya Knights: You’re only seeing half of your customer
Discover more from retail technology expert, Miya Knights, in episode 133: What’s Happening In Retail Technology.
Tiffany Lung: Not everyone likes technology
Episode 127: Checkout Free, Frictionless Stores featured Tiffany Lung as she explored more about what’s happening across the world with this key trend.
Oliver Banks: Simple words and use cases to clarify the transformation
In episode 125: 8 Factors Shaping Technology Led Transformation, Oliver Banks highlights what you need to consider to drive successful technology transformations.
Oliver Banks: How to excel at what digital does best
Inspired by The Etsy House, episode 155: Reinventing Digital Shopping reviews what the next iteration of digital shopping will entail.
Hilmar Pétursson: The reason we buy clothes is to present an ideal image of ourselves
And listen to many other interesting perspectives in episode 157: The Collision Of Gaming And Retail.
Cathy Hackl: The size of the global “verch” market is growing quickly
Discover more about shopping as the metaverse develops by listening to episode 128: AR, VR And Retail In The Metaverse.
Graham Soult: Find your brand in your history
Retail history expert, Graham Soult, helps us understand more about how the past can help us drive a brighter future in episode 152: Learning From Retail’s History.
Oliver Banks & Jeff Roberts: Include decision making in your operating model
At Retail Transformation Live 3 in July 2021, Oliver Banks hit the record button to capture a live episode of the show and invited the audience to join in live. So, listen to episode 142: The Modern Retail Operating Model now.
Oliver Banks: Do your customers feel better about their day?
This episode reflects on Retail Week Live and this clip is inspired by a question that TruRating CEO, Georgina Nelson, prompted. Check out episode 156: The Many Changing Facets Of Retail to discover more now.
Plus, check out the previous best bits episodes
The first year’s golden nuggets were captured in episode 54: The Best Bits From The First Year Of The Podcast (Part 1) and episode 55: (Part 2).
And check out golden nuggets from the second year of the podcast in episode 106: The Best Bits From The Second Year Of The Podcast (Part 1) and episode 107: (Part 2).
And if you’ve not already listened to episode 158: Golden Nuggets From The Third Year Of The Podcast (part 1) then go and take a listen to that one too!
